Biancolivo Country House — Contrada Scalareta 74, 84045 Altavilla Silentina (SA), Campania, Italy. P.IVA 06117150653. This is the data controller for the personal data described below. Contact: [email protected] · +39 350 153 0769.
We collect personal data only when you contact us directly — through the WhatsApp button, the contact email, or a phone call — to ask about availability, rates or a stay. This typically includes your name, contact details (phone/email), and the content of your message (dates, number of guests, any preferences).
We do not run a booking form or payment system on this site, so no payment or reservation data is collected here. Any booking is confirmed and processed directly through the channel you contact us on (WhatsApp, email, phone, or a third-party platform such as Booking.com or Airbnb, each governed by that platform's own privacy policy).
Enquiry and booking data is kept for as long as needed to handle your stay and for the period required by Italian tax and hospitality regulations afterwards, then deleted or anonymised.
We do not sell personal data. It may be shared with the public authorities where Italian law requires it for guest registration, and with service providers who help us operate (e.g. email or accounting services), under confidentiality obligations.
Under GDPR you can ask to access, correct, delete, or receive a copy of your data, and you can object to or ask us to limit how we use it. To exercise any of these rights, write to [email protected]. You can also lodge a complaint with the Italian data protection authority (Garante per la Protezione dei Dati Personali).